Privacy notice
How we handle your personal information.
Draft — to be reviewed by the company before publishing.
Who we are
This website is run by Planet Caravan Services Ltd, registered in England and Wales, company number 13762288, registered office 2 Royal Arcade, Norwich, NR2 1NQ. We are the controller of personal information you send us through this website. You can contact us at info@planetcaravan.biz.
What we collect
When you contact us, we receive the details you choose to give us, such as your name, company, email address, phone number, country and your message.
How we use it
We use your details only to reply to your enquiry and, if you become a customer or partner, to provide our services to you. Our lawful basis is our legitimate interest in responding to enquiries, or taking steps at your request before entering into a contract.
How long we keep it
We keep enquiry emails only as long as needed to deal with your enquiry and any business relationship that follows, unless the law requires us to keep them for longer.
Sharing
We do not sell your personal information. We only share it where needed to deal with your enquiry (for example, with a partner you ask us to introduce you to) or where the law requires it.
Cookies and third parties
This website does not set its own cookies or use analytics. Fonts are loaded from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google. The Loris Parfum Norwich page also shows an embedded Google Map. When that map loads, Google may set cookies and collect data under its own privacy policy.
Your rights
Under UK data protection law you can ask to see, correct or delete the personal information we hold about you, and object to how we use it. To do this, email us at info@planetcaravan.biz. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.